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Fitness
Published Wednesday Sep 23, 2020 by Sara Lesher

5 Things Instructors Are Doing to Improve Their Virtual Fitness Classes

Fitness
Virtual Classes
Mindbody Community

By now, we all know the benefits of virtual and online fitness classes, but we’d be remiss if we didn’t talk about some of the struggles. To adapt to the COVID-19 pandemic, studios and instructors all over the world had to get crafty, many with little-to-no experience with live streaming or recording workouts at home (so, if you haven’t, make sure you send your instructors a quick thank you—because they deserve it). Now that we’ve realized virtual fitness is here to stay—and we’ve all had lots of practice—the virtual experience is getting a whole lot better. 

Here’s what your favorite studios and instructors are doing to improve their virtual fitness classes right now: 


1.    Making classes easy to access 


Everything seems harder than it must be right now...which is why jumping through hoops to get into a class should be the last thing on your mind. As with most things, the simpler, the better (unless we’re talking about the actual workout). Studios are working on creating a one-button experience to join a class. You sign up, get an email, press ‘join,’ and you’re in. And if something happens with your WiFi and you end up getting kicked out, no worries. One button click and you’re back in, without even missing a circuit. 


2.    Quality video, quality workouts 


If there's one thing more annoying than not having easy access to classes, it’s bad quality and connection. We’ve all found ourselves in online classes where you literally can’t follow along due to poor connectivity causing instructors to freeze every five seconds. Or if it’s an on-demand class that doesn’t buffer, you’re stuck looking at a spinning wheel as your heart rate decreases at the worst possible time. Not fun.  

Now, studios and instructors are doing their absolute best to make sure they have top-notch WiFi and streaming services so we can work out without delays. Better cameras, lighting, and space setups are just a few of the investments instructors and studios are making to make virtual workouts as close to the in-studio experience as possible. 

3.    The sound of music... and the instructor’s voice 


For most, working out with music is a must. But figuring out how to balance tunes with the instructor’s voice can be a challenge. In the studio, they have state-of-the-art speakers blasting playlists throughout class, and oftentimes they have headset mics—all adjusted to the perfect volume so you can sweat to the beat, without missing a beat.  

But at home, it’s a little more difficult. Now that instructors have had some time to work on it, they’re figuring it out. Some instructors suggest playlists for you, others have mastered the perfect music to voice volume ratio, and some have invested in some high-quality mic setups for their home studios. In yoga instructor, Dani Schenone’s words, “Instructors are Jedi masters at the music-to-voice volume ratio at this point. When necessary, external microphones offer an amazingly clear experience. I record my classes and listen back, noticing any audio issues I need to address the next time around.” We’re getting there together, and again, thank your instructors. This isn’t easy. 
 

quality video quote


4.    Setup and prep 


With instructors improving their own spaces for filming workouts, we need to be doing the same as attendees. An instructor’s key to creating a good virtual experience is making it all replicable—creating a space and using equipment that’s realistic for anyone to mimic at home. If they're using weights, they should let you know ahead of time, and maybe even give some household items you can use as alternatives.  

Instructors are people too, and they know this. They’re coming up with tons of creative ways to make the experience easier for you, whether it’s propping up their cameras so you can see their entire setup and body, notifying you of equipment needs early in the booking process, or teaching classes that can realistically fit in most spaces. 
 

props quote


5.    Keeping us engaged—and motivated 


Have you seen the videos of teachers trying to keep their kindergarteners engaged over Zoom? Fitness classes are not much different. Signing up for group fitness classes means more motivation and encouragement, so we can’t skip out on the hard moves and cut our workouts short when we’re feeling tired. Instructors, though, have an interesting challenge—keeping that spirit up through a computer or phone screen. And right now (as always), they’re stepping up in several ways: 
    •    They’re always on time, beginning and ending class right when they say they will. 

    •    They talk through all the moves, so you don’t constantly have to be looking at the screen, and demo them at least twice in case you missed the first one.  

    •    They shout out words of encouragement and call people out by name, just as they would at an in-studio class.  

    •    They give tips and pointers for perfecting your form, even if they can’t always see you. 

    •    They have a positive attitude throughout the class and are consistent with their delivery, so we always know what to expect.  

    •    They’re our superstars, and we love them for it. 

 

mcalister quote


Shifting from IRL to virtual fitness has not come without its own set of complications, but let’s not forget about the struggles of the people on the other side of that screen. Our instructors are working hard out here to make these classes better because they genuinely care about our health, well-being, and sense of community.  

Virtual classes are here to stay, and they’re just going to keep getting better and better. Thank you, instructors. 

Sara Lesher
Written by
Sara Lesher
Marketing Content Associate
About the author
Spoiled by the San Diego sunshine, Sara’s hobbies include beaching, hiking, concert-going, and brewery-hopping. As Mindbody’s marketing content associate, she naturally loves reading and writing… so if you have any book recommendations, let her know. And just between us: she’s committed to health and wellness but loves a good taco (shoutout TJ Tacos in Escondido).
tipping bar graph
Beauty
Published Thursday Oct 08, 2020 by Sara Lesher

Gratuity Guide: How to Tip a Hair Stylist (and Show You Care)

Beauty

Tipping. While it can be a taboo topic that no one really wants to talk about publicly, the fact is, it’s a very important one that shouldn’t (and can’t) be avoided. This is all too true, especially now, when it comes to beauty services. Even before, “all of this” happened, there appeared to be some ambiguity about exactly how much to tip, when, what’s a respectable amount, and why. Now that we’ve tried our best at #homebeauty, it’s time to head back to the salons, spas, and other boutique beauty businesses (if you haven’t already). We’re here to guide you through gratuity in the new normal and why tipping a little extra to show your stylists and service providers you care during this tough time is the right thing to do.  

To make sure we get you all the right answers, we asked around about it (so you don’t have to). Turns out, our Instagram followers had a lot to say about how to tip your stylists and show them some extra love right now. 

Here’s what you think: 


You’ve already been tipping more 

79% of you said you’ve been tipping more for beauty services recently. We’re all so grateful for our stylists—with split ends, grown-out roots, out-of-control brows, and terrible home-cut bangs to prove it. And now that many of us can return to our salons and spas, we’re appreciating the ones who help us feel beautiful even more right now. 


But, how much more? 

We got a range of responses to this question. Some said they tip 5% more than they previously did, and many said 25%-35% total! Not only are these stylists actual artists, but they’re providing services we just can’t do ourselves. On top of that, many had to close their doors for several months, many were displaced as their salons shut down for good, and all of them are trying their best to get back to a sense of normalcy and do what they do best—help us look and feel beautiful. So, take this as a guide. Tip what you can but remember how much these wonderful people do for us.

New services are not top priority (yet) 

When it comes to trying new services, 69% of you gave it a big fat NO, while 31% remain intrigued. It makes sense that many would stick to their go-tos right now, as salons are just starting to reopen in some areas or may not be open yet at all.  

Depending on where you live and your overall health, you might be sticking with the bare minimum for now. But if your city has put in place safe reopening guidelines and measures, and you feel ready to head back out there, you can do so safely at a Mindbody salon. And you may be interested in trying out some new services right now as a way to show your local salons some extra support. If that’s you, browse beauty on the Mindbody app—and filter your categories to find out what’s out there.

Why retail therapy is important

Another way you can support your stylists right now? Shopping. It’s the safest way to show them some love without actually going in for a treatment. Many salons offer pre-payment on the Mindbody app and curbside pickup or a plethora of shipping methods, so you can keep contact to a minimum as much as possible. Plus, they have some pretty great stuff. If you need to invest in a good shampoo—especially because you haven’t gotten your hair done in months—so why not buy it from your stylist?  According to our poll, it’s a pretty even split. 55% of you haven’t bought any products yet, while the other 45% have been shopping away. If you’re part of that 55, consider checking out your salon’s product offerings (you might see something you like)

Anything else? 

Finally, we asked you all open-endedly how else you’re supporting your stylists right now. We got a lot of great answers. There was a lot of overlap, but we thought you might like to see some of the ones that stood out. So, if we didn’t cover it all so far, we’re about to—because you all are awesome and you did it for us. Here are some of the great ideas you had: 
    •    “Paying in advance!” 

    •    “Being more diligent about scheduling appointments versus letting my hair grow out” 

    •    “Referring friends!” 

    •    “Being flexible” (this is a good one—check out the 5 things your stylist wants you to know before you book) 

    •    “Scheduling my next cut before I leave!” 

    •    “Sharing their photos on Instagram and telling friends!” 

 

So, if you’re a stylist reading this, thank you. We all want to continue showing you support during this time and beyond. And if you’re a regular person like me who really needs her highlights done, just schedule the damn appointment already (if you feel comfortable) or buy some purple shampoo from your favorite salon.

Sara Lesher
Written by
Sara Lesher
Marketing Content Associate
About the author
Spoiled by the San Diego sunshine, Sara’s hobbies include beaching, hiking, concert-going, and brewery-hopping. As Mindbody’s marketing content associate, she naturally loves reading and writing… so if you have any book recommendations, let her know. And just between us: she’s committed to health and wellness but loves a good taco (shoutout TJ Tacos in Escondido).