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Wellness
Published Monday Mar 23, 2020 by Mindbody Team

What Your Favorite Salon, Spa, and Wellness Businesses Are Doing to Survive COVID-19

COVID-19
Salon

Personal interaction is rapidly becoming a limited resource while we work to keep our distance and slow the spread of COVID-19. Staying away from friends and family is one thing, but physical touch is baked into beauty and wellness. When touch is critical to your business, what do you do?  

You may be worried about the impact that COVID-19 is having on the businesses you love. Some may be reducing their hours or decreasing what services they provide. Others may be shutting their doors to the public, either as a precaution or to comply with city or state directives. As many of your favorite small businesses struggle to survive, they’re getting creative. Here’s what they may be doing to ensure they’re waiting for you on the other side.  

Sending retail to the rescue 

If they sell something you buy, their online store may still be open for business. Familiar products, like that amazing massage oil, shampoo, or essential oil, can help you bring their good vibes home. Some businesses are even offering free shipping, curbside pickup, or delivery.  Tenoverten, a nail salon based in New York, saw online sales double in the last few days. What better way to offer your support! 

Seeking community assistance 

Just because the business may need to close doesn’t mean the good work has to stop. While these businesses are planning for their relaunch, they may be asking for your help to spread the word. We’ve seen salons set up review campaigns, gathering testimonials to use when they can open again. You can leave them a review on the Mindbody app or send them an uplifting note about what their business means to you by finding them online. 

Reducing services and availability 

If your favorite business remains open, you can bet they’re taking careful consideration of sanitation and how and when they’re touching their customers. Some states are restricting which services can be offered right now. Check with the business to see what they may have available.  

If a business offers a limited amount of services already, they may be reducing availability. Adding more time between appointments, for example, allows for in-depth cleaning. Don’t be afraid to ask what precautions they’re taking.  
 

woman doing yoga

Granting appointment flexibility 

If you have an appointment already scheduled, or you’re worried that plans may change, expect greater flexibility. Many businesses are no longer charging cancellation fees, so you can cancel without penalty if you aren’t feeling well. Others will allow you to reschedule for down the road when things improve. 

Putting people first 

In times of crisis, we’re all trying to put people first. You may find fewer staff members available, and that’s a good thing. Whether someone isn’t feeling well or needs some self-care of their own, that’s what best for them and for you.  

Keeping it extra clean 

You may notice extra effort being put into sanitation, too. Mylkbar, a nail salon with two locations in Charleston, SC, and Nashville, TN, is putting cleanliness front and center for their clients. The salon uses autoclaves to sterilize tools, offers hand sanitizer to customers, and provides transparency into its cleaning schedule via social media. (They clean each day at open and close, as well as a professional deep clean once a week.)  

Staying connected 

Staying in touch has never felt more important. While family and friends are always front and center, expect to see businesses stretching their communication muscles. They don’t want you to forget about them! Say hi on social media, reply to their newsletter, and consider using video to connect for 1:1 appointments or consultations. They can still offer the advice they’d give in-person, online.  

Remember, we are getting through this together, and together we will emerge stronger. To show your local studios support during this time, please visit them on Mindbody.io or in the Mindbody app and find your favorite classes or one you've always wanted to try. Also, tag them on social media, along with @Mindbody, and we will support in any way we can.

Mindbody team logo
Written by
Mindbody Team
Editors & Educators
About the author
We're here to provide you with the latest and greatest, tried and true wellness experiences and advice to help you live life to the fullest. From nourishing recipes and travel tips to finding the perfect sweat routine or wellness regimen—we cover it all. And if we haven't yet, it's definitely on the way.
the kyles of kyle house fitness
Fitness
Published Wednesday Oct 06, 2021 by Denise Prichard

Community Close-up: The Kyles of Kyle House Fitness

Expert Advice
Mindbody Community
Fitness
Wellness

Kyle House Fitness is Chattanooga’s premier fitness program offering group fitness classes and personal training with the best-certified instructors and trainers in the area. Located on Chattanooga’s thriving Southside, Kyle House Fitness is more than a gym, they pride themselves on building a welcoming and inclusive community. The owners of this gym, Kyle House and Kyle Miller (AKA The Kyles), may sound familiar to you since they recently wrote a blog post for us on how to be an LGBTQIA+ ally in the fitness space.

Since they happen to be one of the most influential duos in the fitness industry, we were eager to sit down and learn more about what wellness means to them. Ready to get to know The Kyles better? Let’s dive in.

Tell us about yourself. What led you to where you are now? 

We have always had a love for fitness. From an early age, we were both very athletic (swimming, gymnastics, and cheerleading). Once we graduated, we slowly transitioned into training young athletes and then later started working on our careers. Kyle House started personal training at a large gym and began building a solid career as a personal trainer and groups fitness instructor. Kyle Miller started working in marketing and communications ranging from politics, law enforcement, and tech becoming a leading public relations professional. After working in their fields for about 10 years they decided to combine their love of fitness with their experience and built one of the most successful fitness facilities in Chattanooga, Tennessee.

Wellness to us has always been about leading a life that is balanced. It's not all fitness, it's not all work, it's not all fun...
What inspired you to open your business? What motivates you day-to-day?  

During our time working at other gyms and visiting other facilities that many were either missing qualified and motivating trainers, topnotch customer service, or a workout that was balanced and would lead to results for everyone whether they were casual fitness enthusiasts or hardcore athletes. We are motivated on a day-to-day basis by the idea that we can always be better. The experience can get better, the community can grow stronger, and we can continue to show people that fitness is more than just a way to look good, it's therapy.

What does wellness mean to you? Has it evolved over the past couple of years? 

Wellness to us has always been about leading a life that is balanced. It's not all fitness, it's not all work, it's not all fun... it's not all healthy food, it's not just junk food—it's about finding a way to reach your own personal goals while still having a healthy relationship with fitness, friends, family, and food—otherwise known as the four Fs.

If you're in the Chattanooga area, you should definitely check out Kyle House Fitness to take your wellness routine to the next level. You can book classes on the Mindbody app or through their KHF app.

denise prichard
Written by
Denise Prichard
Senior Marketing Content Specialist
About the author
Denise Prichard is a certified yoga instructor (RYT-200) and an experienced content marketing professional with a penchant for writing compelling copy within the health, wellness and beauty industries. When she isn't writing or editing, you can find her teaching yoga classes, at a spin class or hanging out with her rescue pups.